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The heart of effective quality management for any business is understanding and delivering products and services in line with clients’ requirements, with maximum effectiveness.

Containers at harbour

Ensuring that your products and services are ahead of your competitors’ in the marketplace is key to growth, and maintaining and improving that quality is a continuous challenge.

We understand the aspects of quality management that are key to increased productivity – customer satisfaction, but also increased effectiveness, maximum output and quality control. At SGS, our network of quality management specialists provide training for continuous improvement, auditing and certification services to ensure that your quality management system is effective and in accordance with global best practices. Our services dedicated to quality management, cover processes, products and services.

We have the largest network of highly skilled and experienced auditors and trainers worldwide, and facilities and laboratories that are available round the clock. We will provide a clear assessment of your processes and organization to empower and encourage your staff to consistently put quality first, improve performance and ensure your quality management meets international standards.

ISO/IEC 17024 Certified Experts

Personnel certification plays an important role in verifying the competence of an increasingly mobile and global workforce. Our experts are certified to ISO/IEC 17024 – General requirements for bodies operating certification of persons. This certification provides a global benchmark for personnel certification programs, ensuring that they operate in a consistent, comparable and reliable manner worldwide. It provides assurance that an individual’s competencies are applicable across national boundaries.

Learn more about ISO 17024 certification.